Note It help desk
How can we help?
Straight answers and a real person when you need one.
Office
Transcend Technologies, Inc.
300 Delaware Ave, Suite 210 #426
Wilmington, DE 19801
Frequently Asked Questions
Quick answers to common questions
How do I create a new board?
Click the "+" button in the sidebar to create a new board. Give it a name and start adding sticky notes right away.
Can I share my boards with others?
Yes! Click the share icon on any board to generate an invite link. You can set permissions to viewer (read-only) or editor (read-write).
How do I install Note It on my phone?
On iOS, open the app in Safari, tap the Share button, then select "Add to Home Screen". On Android/Chrome, tap the install prompt or use the menu to select "Install app".
Is my data secure?
Absolutely. We use Row Level Security (RLS) ensuring only you can access your data. All connections are encrypted with HTTPS/TLS, and we use secure JWT authentication tokens.
Can I export my data?
Yes, go to Settings → Data Export to download all your boards, notes, and calendar events as a JSON file.
How do I delete my account?
Go to Settings → Danger Zone → Delete Account. This will permanently remove all your data. This action cannot be undone.
Does Note It work offline?
When installed as a PWA, basic functionality is available offline. Your changes will sync automatically when you reconnect to the internet.
Is Note It free?
Yes, Note It is completely free with no premium tiers, ads, or hidden costs. Create unlimited boards and notes at no charge.
Helpful Resources
Learn more about Note It
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