1. Introduction

Transcend Technologies, Inc. DBA iSocialize ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Note It application (the "App"). Please read this policy carefully. By using the App, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, display name, and profile picture when you create an account
• User Content: Notes, board data, calendar events, and any other content you create within the App
• Communications: Information you provide when you contact us for support

2.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: Features used, pages visited, time spent in the App
• Log Data: IP address, browser type, access times, and referring URLs
• Approximate Location: City, region, and country estimated from your IP address by our hosting provider. This is derived from network routing information and is not precise location data — we do not collect GPS or device location.
• Sign-In Activity: A record of each sign-in, sign-out, and account creation, including the time, IP address, approximate location, and browser identifier
• Error Reports: Technical details of errors that occur while you use the App, including the error message, the page you were on, and your browser identifier

2.3 Information from Third Parties

If you sign in using a third-party authentication provider (e.g., Google, Apple), we may receive your name, email address, and profile picture from that provider.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the App
• Create and manage your account
• Store and synchronize your notes, boards, and calendar events
• Improve, personalize, and expand the App
• Communicate with you, including for customer support
• Send technical notices, updates, and security alerts
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Maintain a security record of sign-in activity, so that you and our administrators can identify account access that looks unfamiliar
• Comply with legal obligations

We do not use your IP address or approximate location for advertising, profiling, or automated decision-making, and we do not sell or share this information. Sign-in records and error reports are visible only to our administrators and, in the case of your own sign-in history, to you.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf (e.g., hosting, analytics), subject to confidentiality obligations
• Board Sharing: When you share a board with other users, those users will have access to the board's content based on the permissions you set
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Protection of Rights: To protect the rights, property, or safety of the Company, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: When you have given us explicit consent to share your information

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (HTTPS/TLS), Row Level Security (RLS) on all database tables, and secure authentication tokens (JWT). However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the App. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law. Backup copies may persist for a limited time after deletion.

Sign-in records and error reports are kept for a maximum of 90 days and are then deleted automatically. They are also removed when you delete your account.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information and account
• Data Portability: Export your data in a machine-readable format (JSON)
• Opt-Out: Opt out of certain communications
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected] or use the account settings within the App.

8. Children's Privacy

The App is not intended for individuals under 16 years of age. We do not knowingly collect personal information from anyone under 16. If we become aware that we have collected personal information from an individual under 16, we will take steps to delete such information promptly. If you believe someone under 16 has provided us with personal information, please contact us at [email protected].

9. Cookies and Tracking Technologies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser preferences. Disabling cookies may affect certain functionality of the App.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

12. Apple App Store Privacy

When using the App through Apple devices, Apple's privacy practices also apply. We comply with Apple's App Store Review Guidelines regarding data collection, use, and sharing. We collect only data necessary to provide the App's functionality.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy within the App and updating the "Last updated" date. Your continued use of the App after changes constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us: